IT Infrastructure Management (8)
IT infrastructure management involves overseeing the essential components of an organization's technology operations. The four key ITIL processes in IT infrastructure management processes include capacity management, availability management, IT service continuity management, and information security management.
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Availability Management Process Implementation Kit
$69.00
The availability management process implementation kit contains everything you need to fast-track your IT process implementation and successfully manage your availability management process improvement project.
The availability management implementation kit includes process-specific ready-made documents and step-by-step IT process implementation guidance.1. Availability Management Process Template2. itQMS Process Improvement and Project Management Methodology3. Project Charter Document4. Project Plan Document5. Work Break-down Structure (WBS; Sequence of Tasks)6. Project Status Report7. Process Audit Plan8. Process Audit Checklist9. Project Closure Report10. IT Best Practices Overview Presentation11. IT Service Lifecycle and Process Map
Availability Management Process Template
$49.00
Ready-made and ready-to-use. Cut out the paperwork and go straight to the job at hand.
Based on ITIL Best Practices
Concise, Simple, and Practical
Tools and Template Guidance
Consistent and Complete
Availability Management Process:Our content experts have designed and developed the availability management t process template using the worlds most widely accepted IT best practices approach.
The purpose of availability management is to ensure that IT services are designed and delivered to conform with the agreed-upon service levels (IT-Business Service Level Agreement) in the most effective and efficient manner.
The scope of availability management includes gathering availability requirements, designing, implementation, management, and improving the availability of the IT services and supporting IT infrastructure components (hardware, software, network components, people, and processes).
Based on ITIL Best Practices:The availability management procedure is carefully crafted and contains clear step-by-step process activities based on ITIL best practices.
Concise, Simple, and Practical:Our content experts have worked hard to develop a concise, simple, and practical IT process template. Each IT process template is documented in a simple four-to-six-page double-columned document that is guaranteed to keep people reading and won’t collect dust on a shelf.
Tools and Template Guidance:You don’t have to spend time researching the Internet or calling vendors. The tools and template requirements are described in the IT Process Templates. These contain all the information you will need to create specific templates.
Consistent and Complete:If you are keen to implement IT best practices and improve your IT processes but do not have the skills, time, or funding to hire consultants, our content experts have designed and developed a complete set of do-it-yourself IT Process Templates using the IT best practices guidance.
Each IT process template follows the same skeletal structure and has the same number of sections. Each IT process template covers twelve sections essential for processing documentation and completing successful IT process implementation:
Document History
Purpose and Scope
Business Value
Reference Documents
Definitions and Abbreviations
Process Input & Output
Roles and Responsibilities
Key Performance Indicators (KPI)
Critical Success Factors
Risks
Procedure Flow Chart
Procedure Description.
Note: The availability management process template also includes guidance and tips for successfully defining and deploying the availability management process.
Capacity Management Process Implementation Kit
$69.00
The capacity management process implementation kit contains everything you need to fast-track your IT process implementation and successfully manage your capacity management process improvement project.
The capacity management implementation kit includes process-specific ready-made documents and step-by-step IT process implementation guidance.1. Capacity Management Process Template2. itQMS Process Improvement and Project Management Methodology3. Project Charter Document4. Project Plan Document5. Work Break-down Structure (WBS; Sequence of Tasks)6. Project Status Report7. Process Audit Plan8. Process Audit Checklist9. Project Closure Report10. IT Best Practices Overview Presentation11. IT Service Lifecycle and Process Map
Capacity Management Process Template
$49.00
Ready-made and ready-to-use. Cut out the paperwork and go straight to the job at hand.
Based on ITIL Best Practices
Concise, Simple, and Practical
Tools and Template Guidance
Consistent and Complete
Capacity Management Process:Our content experts have designed and developed the IT best practices capacity management process template using the worlds most widely accepted IT best practices approach.
The purpose of capacity management is to ensure that IT services and IT infrastructure components meet the agreed-upon capacity and performance requirements of customers in a cost-effective and timely manner.
The scope of capacity management extends across the entire IT service lifecycle and covers all IT services and IT infrastructure components.
Based on ITIL Best Practices:The capacity management procedure is carefully crafted and contains clear step-by-step process activities based on ITIL best practices. .
Concise, Simple, and Practical:Our content experts have worked hard to develop a concise, simple, and practical IT process template. Each IT process template is documented in a simple four-to-six-page double-columned document that is guaranteed to keep people reading and won’t collect dust on a shelf.
Tools and Template Guidance:You don’t have to spend time researching the Internet or calling vendors. The tools and template requirements are described in the IT Process Templates. These contain all the information you will need to create specific templates.
Consistent and Complete:If you are keen to implement IT best practices and improve your IT processes but do not have the skills, time, or funding to hire consultants, our content experts have designed and developed a complete set of do-it-yourself IT Process Templates using the IT best practices guidance.
Each IT process template follows the same skeletal structure and has the same number of sections. Each IT process template covers twelve sections essential for processing documentation and completing successful IT process implementation:
Document History
Purpose and Scope
Business Value
Reference Documents
Definitions and Abbreviations
Process Input & Output
Roles and Responsibilities
Key Performance Indicators (KPI)
Critical Success Factors
Risks
Procedure Flow Chart
Procedure Description.
Note: The process template also includes guidance and tips for successfully defining and deploying the process.
IT Service Continuity Management Process Implementation Kit
$69.00
The IT service continuity management process implementation kit contains everything you need to fast-track your IT process implementation and successfully manage your IT service continuity management process improvement project.
The IT service continuity management implementation kit includes process-specific ready-made documents and step-by-step IT process implementation guidance.1. IT Service Continuity Management Process Template2. itQMS Process Improvement and Project Management Methodology3. Project Charter Document4. Project Plan Document5. Work Break-down Structure (WBS; Sequence of Tasks)6. Project Status Report7. Process Audit Plan8. Process Audit Checklist9. Project Closure Report10. IT Best Practices Overview Presentation11. IT Service Lifecycle and Process Map
IT Service Continuity Management Process Template
$49.00
Ready-made and ready-to-use process documents. Cut out the paperwork and go straight to the job at hand.
Based on ITIL Best Practices
Concise, Simple, and Practical
Tools and Template Guidance
Consistent and Complete
Our content experts have designed and developed the IT service continuity management process template using the worlds most widely accepted IT best practices approach.
The purpose of IT service continuity management (ITSCM) is to support the organizations overall business continuity management by ensuring that the IT service provider can provide the minimum acceptable level of operations and service levels in case of a disaster.
The scope of ITSCM includes all IT infrastructure components and resources (internal and external) that are required to restore the minimum acceptable service levels in the event of a disaster, including human resources, facilities, equipment, systems, applications, data, networks, and support functions and processes.
The scope of ITSCM includes all activities, actions, information and data, IT infrastructure components (systems, applications, network, and facilitates), support functions, processes, and resources (internal and external) that are required to restore the minimum acceptable service levels in the event of a disaster.
Based on ITIL Best Practices:The IT service continuity management procedure is carefully crafted and contains clear step-by-step process activities based on ITIL best practices. . Concise, Simple, and Practical:Our content experts have worked hard to develop a concise, simple, and practical IT process template. Each IT process template is documented in a simple four-to-six-page double-columned document that is guaranteed to keep people reading and won’t collect dust on a shelf.Tools and Template Guidance:You don’t have to spend time researching the Internet or calling vendors. The tools and template requirements are described in the IT Process Templates. These contain all the information you will need to create specific templates.Consistent and Complete:If you are keen to implement IT best practices and improve your IT processes but do not have the skills, time, or funding to hire consultants, our content experts have designed and developed a complete set of do-it-yourself IT Process Templates using the IT best practices guidance.Each IT process template follows the same skeletal structure and has the same number of sections. Each IT process template covers twelve sections essential for processing documentation and completing successful IT process implementation:1. Document History2. Purpose and Scope3. Business Value4. Reference Documents5. Definitions and Abbreviations6. Process Input & Output7. Roles and Responsibilities8. Key Performance Indicators (KPI)9. Critical Success Factors10. Risks11. Procedure Flow Chart12. Procedure Description.Note: The process template also includes guidance and tips for successfully defining and deploying the process.
Information Security Management Process Implementation Kit
$69.00
The information security management process implementation kit contains everything you need to fast-track your IT process implementation and successfully manage your information security process improvement project.
The information security management implementation kit includes process-specific ready-made documents and step-by-step IT process implementation guidance.1. Information Security Management Process Template2. itQMS Process Improvement and Project Management Methodology3. Project Charter Document4. Project Plan Document5. Work Break-down Structure (WBS; Sequence of Tasks)6. Project Status Report7. Process Audit Plan8. Process Audit Checklist9. Project Closure Report10. IT Best Practices Overview Presentation11. IT Service Lifecycle and Process Map
Information Security Management Process Template
$49.00
Ready-made and ready-to-use process documents. Cut out the paperwork and go straight to the job at hand.
Based on ITIL Best Practices
Concise, Simple, and Practical
Tools and Template Guidance
Consistent and Complete
Information Security Management Process:Our content experts have designed and developed the information security management process template using the worlds most widely accepted IT best practices approach.
The purpose of information security management is to align IT security with business security and ensure that the confidentiality, integrity, and availability of the organizations assets, information, data, and services always matches the agreed-upon needs of the business.
The scope of information security management includes end-to-end business processes, business requirements (current and future), information security requirements, legal and regulatory requirements, and business and IT operational risks.
Based on ITIL Best Practices:The information security management procedure is carefully crafted and contains clear step-by-step process activities based on ITIL best practices. . Concise, Simple, and Practical:Our content experts have worked hard to develop a concise, simple, and practical IT process template. Each IT process template is documented in a simple four-to-six-page double-columned document that is guaranteed to keep people reading and won’t collect dust on a shelf.Tools and Template Guidance:You don’t have to spend time researching the Internet or calling vendors. The tools and template requirements are described in the IT Process Templates. These contain all the information you will need to create specific templates.Consistent and Complete:If you are keen to implement IT best practices and improve your IT processes but do not have the skills, time, or funding to hire consultants, our content experts have designed and developed a complete set of do-it-yourself IT Process Templates using the IT best practices guidance.Each IT process template follows the same skeletal structure and has the same number of sections. Each IT process template covers twelve sections essential for processing documentation and completing successful IT process implementation:1. Document History2. Purpose and Scope3. Business Value4. Reference Documents5. Definitions and Abbreviations6. Process Input & Output7. Roles and Responsibilities8. Key Performance Indicators (KPI)9. Critical Success Factors10. Risks11. Procedure Flow Chart12. Procedure Description.Note: The process template also includes guidance and tips for successfully defining and deploying the process.