IT Value Stream Document Templates (5)

FEATURES  Ready-Made IT best practices Value Stream Document Comprehensive and Complete Implementation Guidance Tooling Guidance Roles and Responsibilities Easily Customizable Gap Analysis Concise, Simple and Practical The service support value stream aims to effectively and efficiently handle the end-to-end fulfillment of all customer queries and service requests in a timely manner, and includes all service support value stream activities, including establishing and maintaining communication channels, fulfilling the demand for general queries, service requests, access requests, customer complaints, and compliments. Value stream includes contributions (most valuable activities) from multiple IT processes, including activities, skills and competencies, information and automation, tools needed and the required supplier and partner relationships.  The service support value stream includes the most valuable activities from processes such as service request management, access management, change enablement, infrastructure and platform management, etc.  Each value stream document encapsulates the four dimensions organizations and people, value streams and processes, information and technology and partner and suppliers. The value stream document is easy to customize and contains all the sections essential for any value stream documentation. Document History Purpose and Scope Business Value Reference Documents Definitions and Abbreviations Triggers Input & Output Roles and Responsibilities Key Performance Indicators (KPI) Critical Success Factors Risks Automation / Tool Capabilities (New) Key Information Objects (New) Interfaces (New) Suppliers and Partners (New) Value Stream Flow Chart Value Stream Description   NOTE: The FREE trial versions are PDF files. The full version includes Microsoft Office files that you can open and edit with any software compatible with Word, Excel, Powerpoint and Visio.

KEY FEATURES Ready-Made Value Stream Document Comprehensive and Complete Implementation Guidance Tooling Guidance Roles and Responsibilities Easily Customizable Gap Analysis Concise, Simple and Practical Our content experts have developed a comprehensive Agile software development value-stream document incorporating best practices and the Agile Manifesto.Agile software development is the process of frequently and continuously delivering working software through collaborative practices and doing just-enough and just-in-time work in order to respond to change and succeed in a fast-paced and turbulent business environment. Value stream includes contributions (most valuable activities) from multiple IT processes, including activities, skills and competencies, information and automation, tools needed and the required supplier and partner relationships.  The agile software development value stream includes the most valuable activities from processes such as business analysis, business relationship management, testing, release and deployment management etc. READY-MADE VALUE STREAM DOCUMENT TEMPLATE: Don’t have the skills, time or funding to hire consultants to build value-stream documents? Our ready-made and ready-to-use IT value stream documents contains the end-to-end journeys with all activities/steps needed to respond to a demand, in order to co-create value with the consumer. Each value stream document includes activities from multiple practices / processes, including the skills and competencies, information and automation, tools needed and the required supplier and partner relationships. COMPREHENSIVE AND COMPLETE: Each value stream document encapsulates the four dimensions of four dimensions to ensure that a 360-degree view is considered and focus on one area is avoided in order to create high quality products and services which deliver value to customers. The four dimensions include organizations and people, value streams and processes, information and technology and partner and suppliers. The IT best practices value stream document is easy to customize and contains all the sections essential for any value stream documentation. Document History Purpose and Scope Business Value Reference Documents Definitions and Abbreviations Triggers Input & Output Roles and Responsibilities Key Performance Indicators (KPI) Critical Success Factors Risks Automation / Tool Capabilities (New) Key Information Objects (New) Interfaces (New) Suppliers and Partners (New) Value Stream Flow Chart Value Stream Description IMPLEMENTATION GUIDANCE: Don’t know the steps involved, resources required or the critical success factors needed for your value stream implementation? The IT best practices value stream document will serve as an implementation guide.  TOOLING GUIDANCE: Don’t know what tools are required to automate your IT best practice value stream, and don’t have the time or resources to figure it out? You don’t have to spend valuable time researching the Internet or calling vendors. The information and tooling required for your value stream is described in the document and the value-stream map diagram. ROLES & RESPONSIBILITIES: Our IT best practices value-stream document contains a comprehensive list of best-practices based roles and responsibilities needed to create high quality products and services and to deliver value to customers. EASILY CUSTOMIZABLE: The IT best practices value-stream documents contains activities based on IT best practices. To customize the documents to fit your own unique environment, simply add or remove what you want. The documents are sufficiently flexible to fit an organization of any size. The documents are created using commonly available Microsoft Word and Microsoft Visio applications. GAP ANALYSIS: Not familiar with the current value-streams and processes in your IT organization and/or don’t have the time to prepare a gap analysis or audit check list from the beginning? The value streams can be used as a line by-line guide to identify the gap between your current practices and IT best practices.  CONCISE, SIMPLE AND PRACTICAL: How many times have you seen an IT value-stream, process or IT procedure document that failed to attract any interest? Our content experts have worked hard to come up with a value stream document that is concise, simple and practical. Each value-stream is documented in a short double-columned document  guaranteed to keep people reading; they won’t end up collecting dust on a shelf.

KEY FEATURES  Ready-Made IT best practices Value Stream Document Comprehensive and Complete Implementation Guidance Tooling Guidance Roles and Responsibilities Easily Customizable Gap Analysis Concise, Simple and Practical The service support value stream aims to effectively and efficiently handle the end-to-end fulfillment of all customer queries and service requests in a timely manner, and includes all service support value stream activities, including establishing and maintaining communication channels, fulfilling the demand for general queries, service requests, access requests, customer complaints, and compliments. Value stream includes contributions (most valuable activities) from multiple IT processes, including activities, skills and competencies, information and automation, tools needed and the required supplier and partner relationships.  The service support value stream includes the most valuable activities from processes such as service request management, access management, change enablement, infrastructure and platform management, etc.  READY-MADE IT BEST PRACTICES VALUE STREAM DOCUMENT: Don’t have the skills, time or funding to hire consultants to build value-stream documents? Our ready-made and ready-to-use IT best practices value stream documents contains the end-to-end journeys with all activities/steps needed to respond to a demand, in order to co-create value with the consumer. Each value stream document includes activities from multiple practices / processes, including the skills and competencies, information and automation, tools needed and the required supplier and partner relationships. COMPREHENSIVE AND COMPLETE: Each value stream document encapsulates the four dimensions organizations and people, value streams and processes, information and technology and partner and suppliers. The value stream document is easy to customize and contains all the sections essential for any value stream documentation. Document History Purpose and Scope Business Value Reference Documents Definitions and Abbreviations Triggers Input & Output Roles and Responsibilities Key Performance Indicators (KPI) Critical Success Factors Risks Automation / Tool Capabilities (New) Key Information Objects (New) Interfaces (New) Suppliers and Partners (New) Value Stream Flow Chart Value Stream Description IMPLEMENTATION GUIDANCE: Don’t know the steps involved, resources required or the critical success factors needed for your value stream implementation? The value stream document will serve as an implementation guide. The value stream document contains all information that are key for any IT process implementation TOOLING GUIDANCE: Don’t know what tools are required to automate your value stream, and don’t have the time or resources to figure it out? You don’t have to spend valuable time researching the Internet or calling vendors. The information and tooling required for your value stream is described in the document and the value-stream map diagram. ROLES & RESPONSIBILITIES: Our  value-stream document contains a comprehensive list of best-practices based roles and responsibilities needed to create high quality products and services and to deliver value to customers.  EASILY CUSTOMIZABLE: The value-stream documents contains activities based on IT best practices processes. To customize the documents to fit your own unique environment, simply add or remove what you want. The documents are sufficiently flexible to fit an organization of any size. The documents are created using commonly available Microsoft Word and Microsoft Visio applications. GAP ANALYSIS: Not familiar with the current value-streams and processes in your IT organization and/or don’t have the time to prepare a gap analysis or audit check list from the beginning? The value streams can be used as a line by-line guide to identify the gap between your current practices and IT best practices.  CONCISE, SIMPLE AND PRACTICAL: How many times have you seen an IT value-stream, process or IT procedure document that failed to attract any interest? Our content experts have worked hard to come up with a value stream document that is concise, simple and practical. Each value-stream is documented in a short double-columned document  guaranteed to keep people reading; they won’t end up collecting dust on a shelf.

KEY FEATURES  Ready-Made Value Stream Document Comprehensive and Complete Implementation Guidance Tooling Guidance Roles and Responsibilities Easily Customizable Gap Analysis Concise, Simple and Practical The service failure value stream aims to restore normal service operations as soon as possible and minimize adverse impact on business services. A value stream is a specific journey that includes all activities needed from multiple IT processes to respond to specific types of demand/opportunity and to co-create value in the form of products and services with the customer. The service failure value stream includes the most valuable activities from processes such as incident management, event management, change management, etc. READY-MADE IT BEST PRACTICES VALUE STREAM DOCUMENT: Don’t have the skills, time or funding to hire consultants to build value-stream documents? Our ready-made and ready-to-use IT best practices value stream documents contains the end-to-end journeys with all activities/steps needed to respond to a demand, in order to co-create value with the consumer. Each value stream document includes activities from multiple practices / processes, including the skills and competencies, information and automation, tools needed and the required supplier and partner relationships. COMPREHENSIVE AND COMPLETE: Each value stream document encapsulates the four key dimensions: organizations and people, value streams and processes, information and technology and partner and suppliers. The value stream document is easy to customize and contains all the sections essential for any value stream documentation. Document History Purpose and Scope Business Value Reference Documents Definitions and Abbreviations Triggers Input & Output Roles and Responsibilities Key Performance Indicators (KPI) Critical Success Factors Risks Automation / Tool Capabilities (New) Key Information Objects (New) Interfaces (New) Suppliers and Partners (New) Value Stream Flow Chart Value Stream Description IMPLEMENTATION GUIDANCE: Don’t know the steps involved, resources required or the critical success factors needed for your IT value stream implementation? The value stream document will serve as an implementation guide. The value stream document contains all information that are key for any IT process implementation. TOOLING GUIDANCE: Don’t know what tools are required to automate your value stream, and don’t have the time or resources to figure it out? You don’t have to spend valuable time researching the Internet or calling vendors. The information and tooling required for your value stream is described in the document and the value-stream map diagram. ROLES & RESPONSIBILITIES: Our value-stream document contains a comprehensive list of best-practices based roles and responsibilities needed to create high quality products and services and to deliver value to customers. EASILY CUSTOMIZABLE: The value-stream documents contains activities based on IT best practices/processes. To customize the documents to fit your own unique environment, simply add or remove what you want. The documents are sufficiently flexible to fit an organization of any size. The documents are created using commonly available Microsoft Word and Microsoft Visio applications. GAP ANALYSIS: Not familiar with the current value-streams and processes in your IT organization and/or don’t have the time to prepare a gap analysis or audit check list from the beginning? The value streams can be used as a line by-line guide to identify the gap between your current practices and IT best practices. CONCISE, SIMPLE AND PRACTICAL: How many times have you seen an IT value-stream, process or IT procedure document that failed to attract any interest? Our content experts have worked hard to come up with a value stream document that is concise, simple and practical. Each value-stream is documented in a short double-columned document  guaranteed to keep people reading; they won’t end up collecting dust on a shelf.

KEY FEATURES Ready-Made and Ready-to-Use Comprehensive and Complete Implementation Guidance Tooling Guidance Roles and Responsibilities Easily Customizable Gap Analysis Concise, Simple and Practical Our content experts have developed a comprehensive IT best practices encapsulated standard software development value-stream template. For those projects that are not suitable for Agile, we have also developed a standard (waterfall) software development life cycle (SDLC) value stream document. This is a more sequential process that includes a series of steps (phases) that determine the business requirements and design, build, and deliver a working software solution to satisfy customer need  in terms of utility and warranty. Value stream includes contributions (most valuable activities) from multiple processes, including activities, skills and competencies, information and automation, tools needed and the required supplier and partner relationships. The standard software development value stream includes the most valuable activities from processes such as business analysis, solution architecture, design, testing, change enablement, release and deployment management, etc. All our value stream documents are easy to customize and contain the seventeen sections essential for any value-stream documentation. READY-MADE AND READY-TO-USE: Don’t have the skills, time or funding to hire consultants to build value-stream documents? Our ready-made and ready-to-use value stream documents contains the end-to-end journeys with all activities/steps needed to respond to a demand, in order to co-create value with the consumer. Each value stream document includes activities from multiple practices / processes, including the skills and competencies, information and automation, tools needed and the required supplier and partner relationships. COMPREHENSIVE AND COMPLETE: Each value stream document encapsulates the four dimensions including organizations and people, value streams and processes, information and technology and partner and suppliers. The value stream document is easy to customize and contains all the sections essential for any value stream documentation. Document History Purpose and Scope Business Value Reference Documents Definitions and Abbreviations Triggers Input & Output Roles and Responsibilities Key Performance Indicators (KPI) Critical Success Factors Risks Automation / Tool Capabilities (New) Key Information Objects (New) Interfaces (New) Suppliers and Partners (New) Value Stream Flow Chart Value Stream Description  IMPLEMENTATION GUIDANCE: Don’t know the steps involved, resources required or the critical success factors needed for your value stream implementation? The value stream document will serve as an implementation guide. The value stream document contains all information that are key for any IT process implementation. TOOLING GUIDANCE: Don’t know what tools are required to automate your value stream, and don’t have the time or resources to figure it out? You don’t have to spend valuable time researching the Internet or calling vendors. The information and tooling required for your value stream is described in the document and the value-stream map diagram. ROLES & RESPONSIBILITIES: Our value-stream document contains a comprehensive list of best-practices based roles and responsibilities needed to create high quality products and services and to deliver value to customers. EASILY CUSTOMIZABLE: The value-stream documents contains activities based on IT best practices/processes. To customize the documents to fit your own unique environment, simply add or remove what you want. The documents are sufficiently flexible to fit an organization of any size. The documents are created using commonly available Microsoft Word and Microsoft Visio applications. GAP ANALYSIS: Not familiar with the current value-streams and processes in your IT organization and/or don’t have the time to prepare a gap analysis or audit check list from the beginning? The value streams can be used as a line by-line guide to identify the gap between your current practices and IT best practices. CONCISE, SIMPLE AND PRACTICAL: How many times have you seen an IT value-stream, process or IT procedure document that failed to attract any interest? Our content experts have worked hard to come up with a value stream document that is concise, simple and practical. Each value-stream is documented in a short double-columned document  guaranteed to keep people reading; they won’t end up collecting dust on a shelf.